I Am Merit: Maeve Harris

Maeve Harris
The large decal on the wall of Maeve's pack area was her unique idea to make the room special and different. It remains one of the most colorful work spaces throughout all of Merit's facilities. - Photo by Backer McKenzie

At Merit Medical's Galway facility, Quotes and Samples Analyst, Maeve Harris, enjoys meeting directly with physician customers and helping them find solutions that make their jobs more efficient.

Maeve's Unique Role at Merit Medical: A Merit sales rep from Europe or a distributor from the Middle East or Asia will come to me if one of their physician customers wants a procedure pack. They'll tell me what they want in that procedure pack and I'll price it out and build a non-sterile sample to send to the customer. The procedure pack will include everything the doctor needs for that specific procedure, from devices to accessories that Merit doesn’t manufacture, like drapes. These packs save a lot of time for the hospitals and make the doctor's job more efficient. Once the doctor orders the pack, my job is done until they want to make a change – then they come back to me.

Why she loves coming to work every day: The doctors come to our Vision Building in Galway to meet with me and pull product from our shelves. We collect it all in the pack work area and I build the pack with the customer. I get to meet many new people all the time – our international sales reps and our customers. Every day is different. I really enjoy being able to find solutions for our customers and seeing their appreciation for the opportunity to visit the beautiful Merit facility and the customized efforts we make on their behalf.

On why she stays settled at Merit: I grew up in the middle of Ireland. I've lived in several places, as distant as Australia. I've tried a few different careers. I was a bit of a wanderer until I moved to Galway to work for Merit six years ago. I started on the production line and later became team leader, eventually helping to start Merit’s custom packs business in 2012 – the first production lot was very exciting! I feel very lucky to have been moved up from production – Merit has given me opportunities. There's always something new for me to learn here and it keeps me going.

After work: I love hiking in the mountains and beauty of Ireland. I come from a large family - four sisters and one brother and my nieces keep me very busy!

If you could send one message to our customers: Merit provides a very individually tailored product and experience for our customers. Other companies claim that they customize, but they don’t customize like we truly do.

I Am Merit: Connie Ackerman


Merit Medical's Production Planning Manager on her approach to Planning, her work/family balance and how she takes her responsibilities “personally.”

Connie's History with Merit: "I've worked with Fred (as in Fred Lampropoulos, Founder, Chairman and CEO of Merit Medical) for more than 32 years, starting in 1983 at Utah Medical. I started on the production line and moved up through several positions to Planning. Fred brought me to Merit Medical's Planning Department in 1991 as a Planner for our production and molding facilities. In 2011, I was promoted to Manager of Production Planning for all manufacturing out of Merit's Utah HQ and today I manage seven, soon to be eight Planners."

Her Loyalty to Merit Medical: "Fred's dedication, drive and commitment to his employees makes Merit feel like a home away from home. Fred is just as committed to the people here as he is to the business. And that's why we've grown like we have - it's incredible to see how far we've come! Sometimes you just want to say slow down!! But he just keeps going. Fred has inspired my work ethic and set my drive. I'm not sure I could work for someone other than Fred or anywhere other than Merit for these reasons."

On her Approach to Planning: "I see Planning as the hub of Merit. We could stop a hospital from completing procedures if a product doesn’t get there. Therefore my job is an important step in saving a patient's life - and I take this responsibility personally. This drives me in everything I do, from my persistent personality to get things done, to hiring Planners who share this same drive. I'm going to do everything in my power to make sure we meet our customers' needs by getting their orders to them on or ahead of time. We love to beat lead times! We have the strongest planning department we've ever had – everyone is proactive and communication flows freely between us and the Customer Service department to ensure our customers have the best experience possible."

After Work: "When I leave the office my family is my life. I'm married to Rob and we have two kids – Jacob who is 18 and will be leaving for college in the fall, and Kallie, 16, who just got her driver's license! My kids are my everything to me – we love hanging with our two dogs, camping and 4-wheeling together. At night when I get home I do mom stuff – cook, clean, etc. Late at night I can't resist reading my Merit emails – but when I’m home – being a wife and a mom is my priority."

1500 Shipments Per Day. Delivery to over 100 Countries. 20 Languages Spoken.



It's not FedEx. It's not UPS. It's not TNT. It's a global medical device company: Merit Medical. Today Merit Medical opened its recently expanded Europe, the Middle East, and Africa (EMEA) distribution center and corporate office in Maastricht, the Netherlands. This advanced distribution center and the service it provides hospitals, physicians, and nurses in more than 100 countries throughout the EMEA region shows Merit Medical continuing its quest to be the most customer-focused company in healthcare.

Merit Offers Radial Internal Mammary Catheter for Navigating LIMA Grafts

Transradial cardiac catheterization in patients with previous coronary artery bypass graft surgery can be technically challenging.


Since the majority of CABG patients have a left internal mammary artery (LIMA) graft to the left anterior descending artery (LAD), many radial operators choose to perform catheterization procedures in CABG patients from a left radial approach using standard femoral diagnostic catheters. However, other operators have reported success with the right radial access to the LIMA. Right radial access for right radial LIMA angiography provides more comfortable access from the right side of the patient, reduces back strain, and the need to reach over the patient, especially patients who are obese.

For patients with LIMA grafts, Merit Medical now offers a Radial Internal Mammary catheter to facilitate navigation to the left internal mammary from the right transradial approach. The Merit Radial Internal Mammary catheter is available in 4F and 5F, 110 cm lengths. The Impress® material offers a highly torqueable shaft with a soft, tapered atraumatic tip.

Combining Merit’s broad offering of products for radial approach with your clinical expertise can help achieve the improved outcomes you expect from the radial approach including reduced complications, quicker ambulation, and increased patient comfort.

For more information about the Impress Radial Internal Mammary catheter and Merit’s growing portfolio of products for your radial procedures, visit the product page on merit.com.

Tami Anderson
Senior Product Manager

Next Generation of the Merit Snares iPad® App Is Now Available


I am pleased to announce the availability of the next generation Merit Snares for iPad. This app is designed to help customers when selecting the appropriate EN Snare® or ONE Snare® product configuration for use in a desired vessel. The app also provides the technical product code specifications for reference and ordering purposes.


Interested in downloading Merit Snares for iPad? You can download it from the App Store via the following link: https://itunes.apple.com/us/app/merit-snares/id951074703?ls=1&mt=8


Designed with accuracy and reliability in mind, the ONE Snare and the EN Snare Endovascular Snare Systems go hand-in-hand to provide physicians with both single loop and triple loop options to help meet clinically-challenging case that may arise.


Jesse Hansen

Director of Marketing